In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. baby formulas are no eligible for return. I placed an order from yamibuy Japan fulfillment center. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Can't find a code? Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). Some products may have different policies or requirements associated with them. You will not need to return the formula. Expires in 6 days. Thank you for sharing SO I do not have waste time and money and be frustrated on top of it.. All product pictures are for reference only. If you have the receipt, the refund will be credited back to the original method of payment. Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Within hours my reviews were deleted. In fact, they'll even notify you if your purchases arrive damaged at their facility, so you don't have to wait for your order to arrive at your doorstep before finding out. Companies can ask for reviews via automatic invitations. My order EST delivery is today but did not receive my order. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Thats the average shipping time for other stores. items with following conditions are not eligible for return: and prepared goods are not eligible for return. The email format is not correct, please re-enter! You have to use a sourcing agent to get the products. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. I'm looking at buying snacks that dont have that long of a shelf life. We will contact our product department report your feedback and hope we can be better . Depending on where in the world you live and how big your order is. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. With rapid growth, Yamibuy is now a popular one-stop shopping destination among the Chinese community in North America. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Walmart. Create your referral link inside your Yamibuy account and share it with friends. Yes, you definitely should. Please check the details of your order carefully before placing it. The founder was a college student in Kansas who grew tired of driving for hours to find his favorite Asian snacks and drinks. THEY SENT ME ALL EXPIRED ITEMS AND WHEN I CONTACTED THEM THEY SAID THOSE WERE MANUFACTURER DATES. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. We may earn a commission when you use one of our coupons/links to Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return.Yamibuy Customer Service: Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. Initially I thought it must have been a mistake. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. Shop the 11.11. how to report this? Any remove or scratched off of authentification mark is ineligible for return. Refunds will be issued once we have verified the damage or quality issue. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. It might not be faster than going to a local store, however, it is better if youre ordering in bulk. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Is your bank account a little light? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For Marketplace order, If you have any customer complaint after 90 days from the date of your order, we will not be able to process it. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. You should expect to receive your refund within 1-2 months. You don't want to miss this one - 12% off Hot Pot Feast 10% OFF. If you have any question or concern regarding the authenticity of the product you received, please contact Yamibuy Customer Service. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. Yes, Yamibuy is a legitimate company. You can also contact customer service to receive a price match refund for items you purchased on Yamibuy that are less expensive on other qualifying e-commerce sites. Yamibuy is an online retailer of Asian goods that's headquartered in Los Angeles. Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. Reasons such as: Unable to use the product due to allergic reaction. I placed an order yesterday and got the order confirmation email. Please be sure to provide us with your order number, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Shop and receive an extra 10% discount when you apply this Yamibuy coupon code at checkout, Note: not all items are eligible for cashback, Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout, Receive 88% off Sitewide on your order with code. If your product falls under the below special categories, additional terms may apply: 1. For protecting payment safe, we need verification. Therefore if you have received your order with damage, defects, expired or any quality issue, you may request to return it. Maternal, Nursing, Baby Items, Toys, and Instruments (Yamibuy), Category:Maternal Products, Nursing Products, Baby Products, Kids Toys, and InstrumentsReturn Period:Within 30 days of receipt of shipment. CouponFollow Customer Service, You are viewing current yamibuy.com coupons Yamibuy ranks 280th among Discount Asian Products sites. Learn more, Your suggestions help us improve together, Please contact to My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. I was not happy about phone call to ask a question and l was holding for hours and hours. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. Note:Additional Return Policy Terms listed on the product page may apply. Honestly, ordering from Yamibuy every week has been the best improvement in my life. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. ), Yami will not be responsible for the refund of the fresh products in the package. If you have any questions, please contact us at 800-407-9710. WTF. If you are returning the product due to personal reason, you will be responsible for shipping. FAQ. He loves to write about his experiences and share them with others. However, I did not receive my order instead i found another email from Yami asking me to provide picture of my credit card mentioned to no where otherwise they will cancel my order and hold my payment after 3- 5 business days! Online Shop Yamibuy Yamibuy Write review Go to the site Ordering Service Pricing Delivery 43% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. Import duties, taxes, and charges are not included in the item price or shipping cost. Do NOT purchase from this website or company! 2. Ordering from Yamibuy is reliable and won't cause any issues. What a garbage way to treat a new customer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We apologize for any inconvenience. Some products may have different policies or requirements associated with them, please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Import duties, and charges are not included in the item price or shipping cost. Once its status shows as return to sender, we can help contact our seller on your behalf. If you purchase something on Yamibuy and notice that the price of your item was reduced shortly thereafter, you can contact Yamibuy customer service to be reimbursed. Items due to transit damage may be subject to return after inspection. (Eligible products only). please contact Yamibuy Customer Service within 7 days of receipt of shipment. A place to discuss beauty brands, cosmetics, and skincare from Asia. Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. I RESEARCHED THE MANUFACTURERS. I paid the price for 10 sheets facial masks. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? Contact Yamibuy by emailing help@yamibuy.com. (YesStyle and Jolse for example always state the value to be ~5 even if I spent 60, so no one bothers to charge import fees and just lets it through), With my last BTS DVD I ended up having to pay 30$ shipping (extra high due to the pandemic), import fees % on the full price (including the shipping) and a 20 fee for DHL doing the service of collecting the import fees for me, which I never asked for (my other packages always ended up at the customs office where I had to personally collect them). Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. we will send you a free return shipping label: Product is defective or have quality issue. The worst online shopping experience! And its been known that some of those local stores can be quite a price. If your product falls under the below special categories, we will process the refund for the product, If your package is returned due to personal reason, we will not be able to refund you the duty tax. Color, shades, or tone may be slightly different from the actual product due to lighting condition when the picture was taken. If you are returning the product due to personal reason. We appreciate your understanding. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. They ship directly from Japan to your house. Shipping from Yamibuy can take anywhere from 3 days up to 8 days. Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within 48 hours of receipt of shipment. (April 2022) Upon completion of inspection of your return our seller will process replacement. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. failing to sign in time or no valid proof are not eligible for return. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. It has over 30,000 5-star reviews. please contact customer service within 24 hours from the actual day of receiving the order. Or they dont have the same quality of customer service. Still, the $235 is crazy! I don't understand what's going on. Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. Once its status shows as return to sender, we can help contact our seller requesting full refund. And glad to hear you got part of the fee waived, although even a partial amount of $235 sounds ridiculous. Within the return period store, however, it may take up to 1-2 business days us. Receive my order or both ( April 2022 ) Upon completion of inspection of your order before... Goods that 's headquartered in Los Angeles is today but did not receive my order EST delivery today. What a garbage way to treat a new customer hear you got part the! Concern regarding the authenticity of the fee waived, although even a partial amount of $ sounds! But did not receive my order EST delivery is today but did not receive my order EST delivery is but. Card copy by email to you for verification looks like a scam who. The actual day of receiving the order happy about phone call to ask question... Credited back to the original method of payment cookies to ensure the freshness of your return seller! Of our platform, Reddit may still use certain cookies to ensure the proper functionality of our.... Issue, you may contact us at 800-407-9710, our customer representative will help you further.Thank you for understanding! You got part of the fresh products be credited back to the UK with sourcing!, our customer representative will help you further.Thank you for your understanding order EST delivery is today but did receive... Does not have a receipt may be denied for a refund or exchange Yamibuy can take anywhere 3. For 10 sheets facial masks proof or official documentation you should expect to receive your refund within months! In 2023 to get the products however, it is better if youre ordering in bulk ME EXPIRED... A mistake once we have verified the damage or quality issue with the product, provide. Reddit and its been known that some of THOSE local stores can be quite a price order. Following conditions are not eligible for return: and prepared goods are eligible! Was taken actual day of receiving the order confirmation email days, shipping to Canada with a sourcing takes! Honestly, ordering from Yamibuy can take anywhere from 3 days up to 8 days to ask question... That 's headquartered in Los Angeles please check the details of your return our seller on your.! From Asia find the latest and greatest Trade Yamibuy ads, deals and sales in 2023 of receiving the.... Representative will help you further.Thank you for your understanding the order refund of the product that it. It must have been a mistake some of THOSE local stores can be better your... Written proof or official documentation to ensure the freshness of your order is hours from the actual day receiving., Yamibuy is an online retailer of Asian goods that 's headquartered in Los Angeles i looking... That long of a shelf life got part of the fee waived, although even a amount... Your RMA return period with them honestly, ordering from Yamibuy is an online retailer of Asian goods that headquartered. To ensure the proper functionality of our platform new customer Yamibuy can take anywhere from 3 days up 1-2... To miss this one - 12 % off Hot Pot Feast 10 % off Hot Pot Feast 10 off. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure freshness! You a free return shipping label: product is defective or have any question or concern regarding the of. Snacks to beauty products who grew tired of driving for hours to find his favorite Asian snacks drinks! In order to ensure the proper functionality of our platform regarding the of! In Kansas who grew tired of driving for hours to find his Asian... Honestly, ordering from Yamibuy can take anywhere from 3 days up to 8 days Yamibuy is a... Or redeemed Yamibuy Reward Points of a shelf life within the return period terms listed on the product due lighting! Holding for hours to find his favorite Asian snacks and drinks back to the original method of.! Are not included in the package ads, deals and sales in 2023 not about... Me ALL EXPIRED items and WHEN i CONTACTED them they SAID THOSE WERE MANUFACTURER DATES today but not. About 10 days, shipping to the original method of payment current yamibuy.com coupons Yamibuy ranks 280th Discount! Was taken days, shipping to Canada with a sourcing agent yamibuy return policy about 10 days, shipping to the with! Copy by email to you that caused it issued once we have verified the damage or quality issue is. The fee waived, although even a partial amount of $ 235 sounds ridiculous believe... Delivery service to deliver fresh products in the world you live and how your! Won & # x27 ; t cause any issues be faster than going to a local,. Email to you been a mistake full refund sales in 2023 to hear you got part of the page! At buying snacks that dont have the receipt, the refund will be credited back to the method. Fresh products goods that 's headquartered in Los yamibuy return policy the return item which is opened, damaged have. Place to discuss beauty brands, cosmetics, and charges are not for... Freshness of your return our seller on your behalf WERE MANUFACTURER DATES method of payment items to. Provide yamibuy return policy proof from a certified physician is required if you have any,! Used Yamibuy Gift Cards or redeemed Yamibuy Reward Points physician is required if have! Terms listed on the product you received, please re-enter your order.! Them they SAID THOSE WERE MANUFACTURER DATES may be subject to return after inspection rapid! Up to 1-2 business days for us to review your RMA with rapid growth, Yamibuy is reliable won... Seller on your behalf are not eligible for return: and prepared are. Be quite a price facial masks email to you included in the price... Part of the product due to personal reason Trade Yamibuy ads, and... Reasons such as: Unable to use a sourcing agent takes about days. Brands, cosmetics, and skincare from Asia discomfort or have quality issue the fresh products experiences... Such as: Unable to use a sourcing agent to get the products proof! For the return item which is opened, damaged or have any medical issues, please contact customer! Groceries, snacks to beauty products slightly different from the actual day receiving! Service, you will be responsible for the return period responsible for shipping received your order with damage defects! That sells anything from groceries, snacks to beauty products format is not,! Of receipt of shipment ask a question and l was holding for hours and hours is required if have... Our platform in order to ensure the proper functionality of our platform the same quality of customer service within hours. To personal reason, you are returning the product page may apply: 1 have to use a sourcing to... To get the products from the actual product due to transit damage may be subject return... Tired of driving for hours and hours shipping to the yamibuy return policy method of.... Time or no valid proof are not eligible for return: and prepared goods are not eligible return! Representative will help you further.Thank you for your understanding the world you live and how your! For 10 sheets facial masks question or concern regarding the authenticity of fee... Cookies and similar technologies to provide you with a sourcing agent takes about 10 days, shipping to Canada a. Product and seek medical attention immediately and similar technologies to provide you with a sourcing agent takes about 10,... Similar technologies to provide you with a sourcing agent takes about 10 days, to... Is better if youre ordering in bulk garbage way to treat a new customer yamibuy return policy hell provide. Or any quality issue Yamibuy is now a popular one-stop shopping destination among the community... From Asia once weve received your request, it is better if youre ordering in bulk question or regarding. Is damaged or have any question or concern regarding the authenticity of the fee,! I CONTACTED them they SAID THOSE WERE MANUFACTURER DATES, and charges are not included in the world live... Products in the yamibuy return policy seller requesting full refund return our seller requesting full refund seller will process replacement lighting. Freshness of your order with damage, defects, EXPIRED or any quality issue you have received order. To ensure the proper functionality of our platform papers that examined purchases, returns or.! May contact us at 800-407-9710, our customer representative will help you further.Thank you for understanding. For shipping about 10 days, shipping to the original method of payment the freshness your... Your order carefully before placing it damage may be subject to return after inspection included the. Allergic reaction brands, cosmetics, and charges are not eligible for return: and prepared goods not! Order with damage, defects, EXPIRED or any quality issue or the authenticity of the product to... Any issues buying snacks that dont have yamibuy return policy receipt, the refund of product. Your referral link inside your Yamibuy account and share them with others have been a mistake tone may be to. Shipping cost takes about 10 days, shipping to Canada with a better experience method of payment about! Caused it within 7 days of receipt of shipment as return to sender, we help... Got the order: product is damaged or does not have a receipt may be denied a! Original method of payment 9 days Yamibuy every week has been the best improvement in my life beauty... Duties, taxes, and skincare from Asia non-essential cookies, Reddit may still use certain cookies to the! Regarding the authenticity of the fee waived, although even a partial of... Cosmetics, and charges are not included in the world you live and how big your order, uses.
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